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Archives for April 2013

“Let’s Create a Viral Video!” — Be Careful What You Ask For, Experts Say

04.30.2013 by Karen Taylor // Leave a Comment

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Simply Acquiring Views Should Not Be the Point — Two Video Experts Advise Clients to Take a “Whole Hog” Approach to Video Marketing

Pixability Webinar CEO and Sales VP
Bettina Hein, CEO, and Rob Ciampa, VP of Sales, of Pixability presented “Mythbusting: Engineering a Viral Video,” at SXSW in March and in a live webinar in April. Read all about their “whole hog” approach to video marketing.

“Let’s create a viral video!”

How many times have you heard this expression — with its mix of enthusiasm and naïveté?

If it were that easy to create a viral video everyone would be doing it.

The reality is that no one knows which videos will capture people’s attention, elicit massive sharing in a short period of time, and reach the true status of “viral.”

For every “Gangnam Style,” there are millions of random silly, funny, and cool dance videos that people never see. (Note: So far Gangnam Style, with over one billion views, is the highest-ranking viral video ever.)

Like blockbuster movies, books, and bands, a few in millions will ever achieve massive audiences.

So what’s a marketer with a mission to build subscriptions, leads, and conversions supposed to do?

View Counts are so Yesterday — Viewing Time is Hot Now

The point should not be to create a viral video for its own sake, but to create videos that achieve a company’s specific objectives, said Bettina Hein, CEO, and Rob Ciampa, VP of Sales, of Pixability.

“When we ask new clients what they want to achieve with their videos, they often respond: ‘We just want it to go viral.’ But they don’t really understand what that means.”

What’s more, while views are great, they are by far not the most important result, said Ciampa.

“For example, Heineken had a video with four million views, but when you looked into the stats, 84 percent of those views were from paid advertising, not social sharing. That’s not viral.

“Besides,” Ciampa pointed out, “these days YouTube ranks videos higher based on view time rather than view counts.”

Go “Whole Hog” to Create High-Impact Videos

Hein and Ciampa presented a session at SXSW in March titled, “Mythbusting: Engineering a Viral Video.” The session was so popular they presented it again in a webinar in mid-April.

In the presentation, they discussed the elements of creating videos that do more than just “go viral” — they advance companies’ specific business goals.

“Video is not necessarily a sales tool, but it’s a great middle of the funnel tool,” noted Hein. “If you use it in this way, you can maximize your reach and results to build bigger audiences, drive leads down the funnel, and more.”

To explain their video development and marketing, process they created a memorable analogy they call “Whole Hog,” with six parts: the brain, heart, ribs, underbelly, quality feed, and tail.

Six Best Practices to Create Goal-Focused Videos

Hein and Ciampa shared six tips for creating videos focused to achieve companies’ goals:

1. Heart.

“Anyway you slice or dice it, at the heart of every great video is the content,” said Hein.

“You need a compelling story and message that is relevant to your audience.”

2. Brain.

Marketers need to use the data and analytics intelligently to optimize their video results, including title tags, descriptions, target links, annotations, and more.

“YouTube is not just a place to watch videos,” noted Ciampa. “It’s also a massive database, including metadata, most popular content, audience size, view lengths, social reactions, traffic sources, and much more.

“Tapping into this data will help you make more informed decisions regarding your video creation and distribution.”

3. Ribs.

Once you’ve created a video you have to begin the sharing process on your social media channels.

“But not just anywhere or everywhere. You have to go where your audience lives,” noted Ciampa.

“This may sound obvious, but surprisingly, some companies even fail to put their videos on their own websites,” added Hein.

4. Underbelly.

Suppose someone offers to boost your views to one million for $800? Sounds like a bargain, right?

“Don’t do it,” warns Ciampa. “It’s a bad idea.”

“The underbelly of videos involves using robots and incentivized views. This is frowned on by YouTube, which often penalizes these actions or even closes down accounts.”

Naturally, not all incentivized promotions are bad. But Pixability recommends you use them legitimately.

5. Quality Feed.

Once the video is ready, many marketers should “feed” it — in the form of quality advertising.

Not all paid advertising is bad. In fact, a mix of advertising and social sharing is a solid strategy to drive targeted audiences to your videos, said Ciampa.

“Paid, owned, and earned should be well planned so that they can work together.”

6. Tail.

Many viral videos share one intangible characteristic that is impossible to manufacture: luck.

Just in case you get lucky, a final tip from Pixability team is: “Be ready for it.”

“We had a client who created a video that a TV station wanted to air. But it took two days to get corporate approval — and by then it was too late.

“They missed the PR opportunity to reach a bigger audience with their video.”

Let that be a cautionary “tail” for all marketers!

Pixability’s next webinar on video marketing is scheduled for June 19.

Looking for a professional freelance content writer? Let me know!

 

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Categories // Content Matters Tags // freelance writer, video marketing, viral video

What a Difference Two Decades Make — Whole Foods Market’s Humble Origin

04.22.2013 by Karen Taylor // Leave a Comment

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From a Small Dump on Lamar and 10th to an Oz-Like Mega-Store Four Blocks South, Whole Foods Has Grown Since I Arrived in Austin 20 Years Ago

Ever since I arrived in Austin in April 1993, I have loved this city with an uncommon passion.

After living in 11 cities across the U.S., from Oregon to Georgia, I’ve developed a keen insight on what makes a city an awesome place to live. And Austin is loaded with awesomeness.

I am constantly curious about the city’s nooks and crannies. And I’m always thrilled to find something new.

I’m also fascinated by its history — including all of the events and characters that have shaped its identity.

Whole Foods Market Original Store
Although the sign says “Cheapo Records,” this location on the southwest corner of 10th and Lamar, was the original home of the first Whole Foods Market.

One of these characters is John Mackey — and one of the interesting nooks is the original Whole Foods Market location.

My How You’ve Grown!

Today it’s hard to believe that 20 years ago, Whole Foods Market was nothing more than a traditional barebones 1980-esque granola health food store located in a bland building.

One day, when I was a brand-new resident, a friend and I stopped by Whole Foods for a snack. We purchased drinks and chips and sat at a bench in front of the store, eating as Lamar traffic roared by.

I wasn’t a health food nut then, and left the store with no great first impression — other than its creaky floor, cramped aisles, and bins of bulk foods.

Whole Foods Second Store in Austin Texas
Whole Foods Market’s second location in Austin next to Book People – my favorite.

But, a few years later, when the store expanded to a larger and sleeker location next to Book People (which also had much more humble digs on far South Lamar when I arrived in town), my opinion changed.

I liked this new store, especially because it was the one place in town where I could find rare ingredients, like miso and turmeric. Plus, I could purchase a book or two next door on the same trip.

When the newer, bigger Whole Foods Market mega-store opened one block over, I knew people in town who were positively giddy. But Whole Foods Market lost me again. It’s way too big and way too expensive for my taste.

Whole Foods Market's Mega-store
This location on 6th and Lamar is the crown in Whole Foods Market’s string of hundreds of stores, now in locations around the world.

Plus, today in Austin exotic cooking ingredients are no longer hard to find, thanks to Central Market, Sprouts, and the many ethnic grocery stores.

But when I got the chance to hear the founder of this iconic juggernaut speak, I took it.

After all, Mackey is a major figure in Austin’s history — and I was curious to hear what he had to say.

The Creation of an Iconic Name

In January 2013, Mackey was the featured speaker of the Austin Business Journal’s monthly Face2Face series. The meeting was held in a large conference room in the Whole Foods Market global headquarters.

The main focus of the talk was Mackey’s new book, Conscious Capitalism: Liberating the Heroic Spirit of Business. During the talk, he discussed his four tenets of conscious capitalism, including discovering your purpose and creating value for everyone in the food chain.

But, for me, the most fascinating part of his discussion was the story of Whole Foods Market’s humble origins and the creation of its name.

In 1980, two years after opening a small health food store called SaferWay, Mackey and his business partner/girlfriend joined with two owners of another health food store in town, and together they opened the original Whole Foods Market store at 10th and Lamar.

The two new business partners had owned Clarksville Natural Grocery, which was located on West Lynn.

Prior to their joint venture, the four health food store entrepreneurs had been partnering on their bulk food purchases, so they could get better deals. Now they were going to become full-time partners of one store.

When they decided to merge, they sat down to create a new name. “Our new partners didn’t want to use SaferWay,” said Mackay. That name was a play on the name of a national grocery chain, Safeway, which used to have stores in Austin.

“We started brainstorming. The first word we all agreed on was ‘Market’,” said Mackay. “We all liked it.”

“Then we said, ‘Okay, what kind of market are we?’ Well, we’re a food market. ‘Okay, what kind of food?’

“Eventually we hit on the word ‘Whole’.”

And the rest is history.

 

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Categories // Austin Life Tags // austin texas, whole foods market

About Karen

Karen Taylor is a professional freelance content marketing writer with experience writing for over 100 companies and publications. Her experience … read more...

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